Customer Reviews

We are committed to providing an exceptional shopping experience at Twin City Jacuzzi. From the moment you walk through our front door, you will be greeted with a smile and treated with respect, kindness, and professionalism. Our experts in Burnsville and St. Louis Park are here to help you every step of the way, from researching our products and finding the best one for your lifestyle, to maintenance and aftercare services that help you enjoy for years to come. Take a look at some of the things that our past and existing customers had to say about us.

glad to purchase our hot tub

Bryce was incredible to work with! Spent tons of time answering our questions. We were glad to purchase our hot tub from Bryce!

Highly recommend!

Very patient and informative. Jeff was wonderful with helping us pick out our hot tub. We were set to buy another brand and Jeff still took the time to answer all questions and give us a lot of information that we did not think about. This was our first hot tub purchase and decided to go this route due to the service and knowledge Jeff had provided. It has now been about 6 months and the tub has worked great and every time I have a question (which is often) Jeff is all over helping out even six months after the sale. Highly recommend! Thanks Jeff.

gold standard

Staff is great. Twin City Jacuzzi is the gold standard

We Are Very happy

We were very happy that we had visited your store when shopping for a replacement hot tub! Dean was very helpful in our selection and we were very happy to be able to get the new tub delivered before Christmas!!

What a wonderful company

Fantastic service!! Bryce my sales person for my swim spa is fantastic. He will answer all your questions and really help you to learn how to take care of your swim spa. What a wonderful company.

Wonderful service!!

Wonderful service!!! Bought a house last fall that came with a hot tub originally from Twin City Jacuzzi. Jeff has helped us out so much with learning how to take care of it, Thank you!

Twin City Jacuzzi LLC is recognized as a business with an A+ rating from the Better Business Bureau (BBB), the highest attainable score within their rating system. This esteemed ranking reflects the company’s consistent adherence to the highest standards of business practices. Their A+ rating underscores their commitment to reliable customer service, ethical business operations, and timely resolution of any consumer complaints. This demonstrates their dedication to maintaining trust and transparency in all their business dealings, highlighting the company’s commitment to their customers